Privacy policy

Beast Kicks Store — beast-kicks.com

Last updated: 16 July 2026

Beast Kicks Store ("BeastKicks", "we", "us", or "our") operates the website beast-kicks.com and retail outlets in Makassar and Tangerang, Indonesia. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, shop with us online or in-store, or use our services, including our shoe cleaning service.

We process personal data in accordance with Indonesian Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Pelindungan Data Pribadi / "UU PDP") and other applicable regulations.

1. Information We Collect

Information you provide to us

  • Identity and contact details: name, email address, phone number, and shipping/billing address when you place an order, create an account, or contact us.
  • Order information: products purchased, order history, sizes, and preferences.
  • Payment information: payment method details processed through our payment providers. We do not store your full card numbers or banking credentials on our servers.
  • Service information: details of items you leave with us for cleaning or care services, and contact details needed to return them to you.
  • Communications: messages you send us via contact forms, email, WhatsApp, or social media, including reviews and feedback.

Information collected automatically

  • Device and usage data: IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring website.
  • Cookies and similar technologies: see Section 6 below.
  • Location data: approximate location derived from your IP address, used for shipping estimates and fraud prevention.

Information from third parties

  • Order and delivery updates from logistics partners.
  • Payment confirmation from payment processors.
  • Analytics and advertising data from platforms such as Google, Meta (Facebook/Instagram), and TikTok when you interact with our ads or content.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders, including payment, shipping, and delivery.
  • Provide and manage services such as shoe cleaning, including notifying you when items are ready.
  • Create and manage your customer account.
  • Respond to your questions, requests, and complaints.
  • Send order confirmations, shipping updates, and other transactional messages.
  • Send promotional messages, offers, and newsletters — only where permitted, and you may opt out at any time.
  • Improve our website, products, and services through analytics.
  • Personalize your shopping experience and show relevant advertising.
  • Prevent fraud, secure our systems, and enforce our terms of service.
  • Comply with legal and regulatory obligations, including tax and accounting requirements.

3. Legal Basis for Processing

Under the UU PDP, we process your personal data on the following bases:

  • Contractual necessity: to fulfill orders and provide services you request.
  • Consent: for marketing communications, cookies that are not strictly necessary, and other optional processing. You may withdraw consent at any time.
  • Legal obligation: to comply with Indonesian laws and regulations.
  • Legitimate interest: to secure our systems, prevent fraud, and improve our services, balanced against your rights.

4. How We Share Your Information

We do not sell your personal data. We share it only with:

  • Service providers: e-commerce and website platforms, payment gateways, and hosting providers that help us operate the site.
  • Logistics partners: couriers and delivery services that fulfill your orders.
  • Marketing and analytics partners: such as Google Analytics, Meta, and TikTok, to measure and improve our marketing.
  • Marketplaces: if you purchase from us via third-party marketplaces (e.g., Shopee, Tokopedia, TikTok Shop), those platforms process your data under their own privacy policies.
  • Legal authorities: where required by law, court order, or government request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

All third parties are required to protect your data and use it only for the purposes we specify.

5. International Data Transfers

Some of our service providers (such as website hosting, analytics, and advertising platforms) may store or process data outside Indonesia. Where this occurs, we take reasonable steps to ensure your data receives protection consistent with the UU PDP.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart and login session active (strictly necessary).
  • Remember your preferences.
  • Understand how visitors use our site (analytics).
  • Show you relevant ads on other platforms (advertising/retargeting pixels, such as the Meta Pixel and TikTok Pixel).

You can control or delete cookies through your browser settings. Disabling certain cookies may affect site functionality, such as the shopping cart.

7. Data Retention

We retain your personal data only as long as needed for the purposes described in this policy:

  • Order and transaction records: retained as required by Indonesian tax and accounting regulations.
  • Account data: retained while your account is active, and deleted or anonymized upon a verified deletion request, except where retention is legally required.
  • Marketing data: retained until you opt out or withdraw consent.

8. Your Rights

Under the UU PDP, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your personal data, subject to legal retention requirements.
  • Withdraw consent for processing based on consent, including marketing.
  • Object to or restrict certain processing.
  • Data portability: receive your data in a commonly used format.
  • Lodge a complaint with the relevant Indonesian data protection authority.

To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before fulfilling your request, and we will respond within the timeframe required by applicable law.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including secure payment processing, encrypted connections (HTTPS), and restricted access to customer data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a data breach occurs that affects your personal data, we will notify you and the relevant authorities as required by the UU PDP.

10. Children's Privacy

Our website and services are not directed at children. We do not knowingly collect personal data from children without the consent of a parent or guardian. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated through the website or by email where appropriate. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

Beast Kicks Store Email: beastkicks.store@gmail.com

Retail outlets:

  • Jl. Rusa No. 9-11, Makassar
  • Centre Point of Indonesia (CPI) Business Park C3/03, Makassar
  • Ruko Aniva Junction, Gading Serpong Block E No. 16, Tangerang